Call Agent at Rubystar Global Limited

  • Full Time
  • Anywhere

Rubystar Global Limited is a Fintech company that offers quick online loan services via online app.

We are recruiting to fill the position below:

Job Title: Call Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manages recovery of overdue loan.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Reporting accurate customer feedback daily/weekly.
  • Applicants can work from home after 2 weeks of good performance.

Requirements

  • Candidates should possess an SSCE/ OND / HND / B.Sc qualification with 0 – 2 years work experience.
  • Previous experience in tele-collection or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Agile, Teachable and willing to learn.
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skills.
  • Persuasive, sales / marketing and analytical skills will be an added advantage.
  • Must have Android Phone or any Smart phone.

Salary

  • N50,000 – 75,000 gross / month.

Benefits:

  • Staffs can be allowed to work from home after 2 weeks of good performance in the office.
  • Weekly performance bonus of 15,000
  • Promotion to higher positions with salary increments.

Application Closing Date
25th May, 2024.