OTP Internet Technology
OTP Internet Technology (9Credit) is a Fin-tech company that provides quick access to loans via an online process.
We are recruiting to fill the position below:
Job Title: Collection Officer
Location: Oregun, Lagos
Employment Type: Full-time
- We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
- The ideal candidate for this position must be willing to work as part of a dynamic team.
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails and text messages
- Develop collection methods that brings in revenue and ensure full repayment of loans
- Process payments and refunds
- Keeping accurate records and reports on collection activities
- Minimum of B.Sc / HND / OND in related field
- Minimum of 1 year of experience in similar role
- Tech-savvy with working knowledge of Microsoft packages
- Goal oriented so as to meet daily targets
- Excellent communication skill (written and oral)
- Patience, ability to manage stress and negotiation skill.
- Open to working on Saturdays
- Customer service training/experience.
- Applicant must be from Ikeja and its environ. E.g (Ikeja, Oregun, Ojota, Ketu, Oshodi, Iyana Ipaja, Agege. Close proximity is an added advantage)
Application Closing Date
30th September, 2021.
To apply for this job email your details to firstname.lastname@example.org