CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.
We are recruiting to fill the position below:
Job Title: Collections Officer
Location: Yaba, Lagos
Employment Type: Full-time
- We are looking for a collections officer to assist with the collection of outstanding debts.
- The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible.
- Contact customers and inform them of their overdue bills.
- Advise customers on their payment options and suggest methods of payments.
- Negotiate suitable payment plans.
- Maintain customers’ payment records.
- Write final notice warnings to customers when payments are not being made.
- Institute legal actions when customers fail to pay their debt.
- Respond to customer’s queries.
- Obtain feedback from overdue customers whose payment is overdue.
- Investigate customers’ repayment ability and assess the potential risk.
- HND / Bachelor’s Degree in Accounting, Business Administration or related field.
- Relevant training & certifications.
- 1-2 years previous experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Application Closing Date
To apply for this job please visit forms.gle.