
Rekrut Consulting Limited
Rekrut Consulting Limited is a Top Class Human Capital Development Service provider in Nigeria. Our prime objective is to enable organisations to access tomorrow’s thinking and today’s best practices in people management. People are the greatest assets of any organisation. Rekrut Consulting is dedicated to designing and delivering Recruitment, Training interventions, Team building, and HR consultancy services to the specific needs of client organisations in order for them to be competitive and contemporary.
We are recruiting to fill the position below:
Job Title: Customer Service / Sales Representative
Location: Gbagada, Lagos
Employment Type: Full-time
Company: Cakes and Confectionary
Job Overview
- As a Customer Service/Sales Representative, you will be the face of our company, engaging with customers, handling inquiries, processing orders, and driving sales while ensuring an exceptional customer experience.
Key Responsibilities
- Engage and assist customers with product selections and inquiries in-store, online, and via phone.
- Drive sales by promoting products, upselling, and processing transactions accurately.
- Handle order processing, including tracking, confirmations, and coordinating with the baking team.
- Utilize CRM software for managing customer data, tracking interactions, and processing invoices.
- Support social media and online sales by responding to inquiries and promoting products.
- Maintain sales records, track customer trends, and suggest improvements for better service.
Qualifications & Skills Required
- Minimum of SSCE; additional certifications in sales, customer service, or CRM management are a plus.
- 1-3 years in customer service, sales, or retail.
Tech Skills:
- Proficiency in using CRM software (e.g., HubSpot, Zoho, or similar).
- Experience with an invoicing platform (e.g., QuickBooks, Zoho Invoice, or similar).
- Familiarity with POS systems, social media, and messaging apps for customer interaction.
- Strong communication, persuasion, problem-solving, and multitasking abilities.
- Willingness to work weekends, holidays, and peak business hours.
Salary
N90,000 – N100,000 monthly.
Application Closing Date
3rd March, 2025.
To apply for this job please visit docs.google.com.