Head, Technical Operations at IPNX Nigeria Limited

  • Lagos

IPNX Nigeria Limited

IPNX Nigeria Limited is one of the fastest-growing information and communications technological companies, serving a multitude of needs across enterprises, small businesses, and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Head, Technical Operations

Location: Lagos
Division: Business
Function: Technical Operations
Department: Technical Operations
Reporting to: Divisional CEO, Business
Location: Lagos
Travel Frequency: Occasionally
Work Schedule: 8:00 AM – 5:00 PM

Purpose

  • Lead the long-term technical strategy for the business division, overseeing network design, optimization, security, service delivery, and program management. Develop team capabilities.

Key Responsibilities

  • Manage 24×7 technical infrastructure operations and availability.
  • Lead IT infrastructure services team, setting goals, prioritizing projects, and managing budgets.
  • Define overall mission of the infrastructure services team.
  • Provide operational support for network operations and technical assistance center.
  • Develop and articulate IT strategies and vision to stakeholders.
  • Collaborate with IT and business leaders to implement strategic plans for IT infrastructure.
  • Design scalable, fault-tolerant network architecture for corporate clients.
  • Manage technical operations, setting strategic direction and objectives.
  • Lead technology infrastructure implementation and operation.
  • Support internal technical operations and projects.
  • Establish KPIs and metrics for technical operations.
  • Maximize operational efficiency and drive cost reduction.
  • Demonstrate leadership in team development and operational excellence.

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, or related field (2.2/Upper Credit Minimum).
  • Master’s Degree or MBA preferred.
  • ITIL and PMP certifications desirable.
  • Strong leadership and interpersonal skills.
  • Demonstrated operational excellence and problem-solving abilities.
  • 15+ years of experience in network and infrastructure operations.
  • 10+ years of experience in technical operations management.
  • Experience in Agile project management and large-scale system architecture.
  • Customer-focused, tech-savvy, results-driven mindset.

Application Closing Date
14th May, 2024.

To apply for this job please visit bit.ly.